Verification Failed

When you click Verify Now, Sonar fetches your homepage and looks for the tracking snippet. If that check fails, tracking may still be working fine: the real test is whether visits show up.

403 Forbidden

Your site blocked our verification request, usually because of Cloudflare bot protection or a web application firewall.

Fix: Visit your site in a browser, then reload the Sonar dashboard. Real traffic is detected within a few minutes. See 403 Forbidden Error.

Domain not found

The domain doesn't resolve, or it's different from the one your site uses.

Fix: Check the domain in your site settings. Use example.com, not example.com/pages. See Domain Issues.

Connection timeout

Your site took too long to respond.

Fix: Make sure the site loads in a browser, then try again in a moment.

Tracking code not found

We loaded your page, but the snippet wasn't in the HTML.

Fix:

• Make sure the snippet is in the <head>, and that you copied the whole <script> tag.
• Publish your changes and clear any caching plugins or CDN cache.
• If your site renders entirely in JavaScript, the snippet may not appear in the raw HTML. Visit the site and check for real traffic instead.

Still stuck? See Tracking Not Detected.