Video walkthroughs

Short tours of Sonar, each a minute or two. They all have captions, so they work with the sound off. In the app, How it works in the top-right of a section plays its video, and when you're new, each section offers its video the first time you open it.

Find out what drove an enquiry

Trace a form enquiry back to the visit behind it, then replay it. (1:09)

More in the help page.

Ask Sonar: from question to emailed dashboard

Ask questions in plain English, build a dashboard and email it to your team. (1:40)

More in the help page.

Setting up and using Interactions

Connect your forms, shop or VideoAsk, then see every enquiry linked to its visit. (0:54)

More in the help page.

Tracked links and goals

Create short links with UTM tags and QR codes, and goals that count conversions. (1:18)

More in the help page.

Heatmaps

The page map, where visitors came from and went next, busy times and common journeys. (0:39)

More in the help page.

Live chat

See each chat alongside the visitor’s pages, and replay their visit with the chat in it. (0:49)

More in the help page.

Clients (Agency plan)

Give each client a branded space with their logo, colours, sites and logins. (0:49)

More in the help page.

Team access

Invite teammates with a role and the sites they can see, and remove them when they leave. (0:39)

More in the help page.

Excluding IPs

Stop your own visits counting by excluding your office and home IP addresses. (0:39)

More in the help page.